Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

Economy Shipping 
No Tracking Number, Can be used for only under $30 order.

Standard Shipping
If you pay $5 per each item, you can receive it with tracking number.

For free Tracking Number, Requires to use over $30 order.

Expedited Shipping
With Tracking Number, 3~15 days to your door.

Overall Shipping Information.

We ship worldwide.

All orders will be shipped from South Korea by airmail.
(But Some Items cannot use airmail shipping by The aviation law.  So we will shipped by surface)

We ship your orders almost within 2 business days after the payment.

Please confirm your address is correct. We only ship to the address listed in the actskorea.

It might take more than usual by any unpredictable events including weather condition, no nonstop shipping, customs & house policy in your country. Please Understand.

Custom taxes are not included in the item price or shipping cost. Buyer has to pay custom taxes.

Location Economy Standard Expedited (EMS/Fedex)
(Tracking number) No tracking number. With tracking number. With tracking number.
N. America / EU / AU 10~25 Business days. 4~8 Business Days
JP / HK / S. Asia 7~14 Business Days 3~6 Business Days
Middle East / Israel 14~35 Business Days 4~8 Business Days
S. America / Russia 14~40 Business Days 8~15 Business Days

How Do I Track My Order?

In the above part of actskorea.com website, you can find “track your order”.

After click on “track your order”, please enter your order ID.

Or if you have tracking number, please use 17track.com website.

Enter the website, and then enter your tracking number, you can easily find where your parcel is.

How should I to Contact if I Have Any Queries?

Please click “contact” on the website. And then you can see “leave us a message”.

Please fill in the form below and an actskorea team member will respond to you quickly.

FAQ Second Version

What Shipping Methods Are Available?

What Shipping Methods Are Available?

Economy Shipping 
No Tracking Number, Can be used for only under $30 order.

Standard Shipping
If you pay $5 per each item, you can receive it with tracking number.

For free Tracking Number, Requires to use over $30 order.

Expedited Shipping
With Tracking Number, 3~15 days to your door.

How Long Will it Take To Get My Package?

 

Location Economy Standard Expedited (EMS/Fedex)
(Tracking number) No tracking number. With tracking number. With tracking number.
N. America / EU / AU 10~25 Business days. 4~8 Business Days
JP / HK / S. Asia 7~14 Business Days 3~6 Business Days
Middle East / Israel 14~35 Business Days 4~8 Business Days
S. America / Russia 14~40 Business Days 8~15 Business Days

How Do I Track My Order?

In the above part of actskorea.com website, you can find “track your order”.

After click on “track your order”, please enter your order ID.

Or if you have tracking number, please use 17track.com website.

Enter the website, and then enter your tracking number, you can easily find where your parcel is.

How Do I Place an Order?

After choosing goods, you can click [Buy Now] button.

OR

After  adding to card,  please go to your card, and then you can click [Checkout] button or [Paypal] button.

How Should I to Contact if I Have Any Queries?

Please click “contact” on the website. And then you can see “leave us a message”.

Please fill in the form below and an actskorea team member will respond to you quickly.

Do I Need an Account to Place an Order?

Account is not necessary to place an order!

Don’t worry! ^^